Knowledge Base
UKG (click here to access)
Information/instructions for UKGPPx (click here to access)
Information/Instructions for PlatinumPayXpressGeneral Information
General Information
Recent Articles
Changing an Employee's Withholding State Tax
Please note that the payroll system defaults to the company state for tax purposes, so in addition to the steps below, the company’s cost center(s) need to reflect “Use Employee Home Address As Work Address For Taxes” **for help with this set up, ...Changing an Employee's Unemployment State
From the main menu, click on Team 1. My Team 2. Employee Information 3. Click on the icon next the applicable employee 4. From the employee’s payroll tab, click on Tax Information 5. Click on State 6. Scroll to the Unemployment state listed, under ...How do I access my Company W3 form?
UKG doesn’t give you a copy of the actual Form W-3, they have what is called a Form W-2 (Summary). This will give you a list of the amounts in the boxes from Form W-3. From the menu: Team -> Payroll -> Reports -> Taxes A copy of the actual Form W-3 ...How do I find my payroll reports?
From the Payroll tab 1. Click on the icon next to the date/name of the specific payroll you want to view A listing of reports specific to that payroll will show (see pop up box below)How do I find my W2?
From the My Info tab Type W2 in the search box OR navigate to 1. My HR > 2. Forms > 3. Government Forms > 4. W2 (see below) 5. Click Preview on the appropriate year W2 you need. 6. Scroll to bottom and click Download PDF. From there you can save to ...
Popular Articles
How to Calculate the Cost of an Employee
To calculate the cost of an employee - factor in: Gross Wage + Employer portion of Social Security Tax = 6.2% + Employer portion of Medicare Tax = 1.45% + Employer portion of State Unemployment (rates vary and are based on numerous factors, consult ...Shift Swap Request Instructions
1. Log in 2. Click the My Schedule button on your dashboard 3. Date highlighted indicate you have a shift assigned a. Select the Date to jump to that scheduled shift b. Select the Manage Shifts button to request a shift swap c. Select the Checkbox ...Authenticator App Set-Up for Two Factor Authentication
If you don't already have an Authenticator App on your phone, navigate to your app store, search Google Authenticator, and download the app. Login to your iComp/UKG account Select Authenticator App when prompted for Two-Factor Authentication ...How do I add a timesheet for an employee?
A timesheet will automatically generate when an employee clocks into the system If they haven’t clocked in yet and you want to add their time sheet manually please follow the instructions below: Click on the Clock icon and Add Timesheet You will see ...Online Paystub Access
Please use the instructions below to set employees up for online paystubs. *Please note that after these steps, the employee will receive a system generated email from iComp to set up their online access. The employee will have to verify their SSN, ...