General
How do I find my W2?
From the My Info tab Type W2 in the search box OR navigate to 1. My HR > 2. Forms > 3. Government Forms > 4. W2 (see below) 5. Click Preview on the appropriate year W2 you need. 6. Scroll to bottom and click Download PDF. From there you can save to ...
How do I update an employee's address?
1. Click on Team 2. Employee Information 3. Scroll or search to find the employee to update. 4. Click on the Personal Information link in the jump to menu, or scroll to find the address section on the Main tab Enter the updated employee information ...
View/Find Invoice
There are two options to view your invoice: Option 1: On your Payroll report, find the applicable pay date of the invoice you want to view and click the button. A new pop-up will open, select View Invoice: View more info or save a copy of your ...
Terminating an Employee
Go to Menu > Team > My Team > Employee Information Check the box to the left of the employee you are terminating and click Terminate: Complete the applicable information and click Continue Terminate: After terminating the employee, go back into their ...
Mobile App Information
Please contact your iComp support specialist for a copy personalized with your Company Short Name
Virtual Code Set-Up for Two Factor Authentication
Register Virtual Code Settings Select the method to receive your code and send the code: Enter the code you received and click Continue: *You can check the box to not prompt for this code within the next "X" amount of time. The amount of time will ...
Security Updates for Employees effective 8/24/23
UKG Security Updates Big news! UKG Ready® is implementing a set of new security measures this year to keep your organization safe and protected 24/7. Security updates include the introduction of Multifactor Authentication (MFA) and updates to ...
Security Updates for Payroll Admins effective 8/24/23
UKG Security Updates Big news! UKG Ready® is implementing a set of new security measures this year to keep your organization safe and protected 24/7. Security updates include the introduction of Multifactor Authentication (MFA) and updates to ...
Authenticator App Set-Up for Two Factor Authentication
If you don't already have an Authenticator App on your phone, navigate to your app store, search Google Authenticator, and download the app. Login to your iComp/UKG account Select Authenticator App when prompted for Two-Factor Authentication ...
Add New Document Type
To add a new Document Type: Go to Menu > Settings > Global Setup > Global List Definitions > Document Types Select Add New Enter Code (abbreviation for the Document Type) Enter Document Type Name Enter Description, if necessary If the Document Type ...
Clear Two-Factor Registration
Multifactor Authentication (MFA) is a layered approach to securing data and applications where a system requires a user to present a combination of two or more credentials to verify their identity for login. Follow the steps below to clear a user's ...
Password Reset/Account Unlock
To reset an employee’s password or unlock an account: From your hamburger menu go to Team > HR > Employee Maintenance > Password Reset or Password Unlock Select the Employee Click Reset Password or Unlock in the upper right
Resending Employee Log In Instructions
To resend the email that an employee would receive when they are onboarded Navigate to My Team > Employee Information and scroll to find the appropriate employee Check the box to the left of the employee Check the "..." in the upper right side of the ...
Give a Terminated Employee Access to Paystubs
When you terminate an employee, their online access is automatically locked. You can go in to the employee's profile and uncheck the "Locked" button to restore access. We also recommend that you remove their badge number from the employee record. ...